How do I request a refund?

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3 comments

  • Pavla Havránková

    Hi, thanks for detailed information. But I couldn't find what is (how much) is "booking fee" for the London 10k? Thanks for answer, Pavla.

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  • Eerik Kompus

    Hey, thanks for the manual, but unfortunately I can't see the event under my Race Roster. How can I request a refund, when I bought the ticket just through email and not the Virgin account? 

    Looking forward to your response

    Eerik

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  • Suzan Dann

    Similarly, I bought the ticket though email, as per Eerik above, so I cannot request a refund with your instructions. 

    Looking forward to hearing back,

    Suzan

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